Wayfinding Strategy

Kemptville Sign

What is Wayfinding?

More than just physical signage

Wayfinding is the comprehensive process of using information to find one’s way in the built and natural environment including signage and other navigation systems. Wayfinding includes identification, orientation, information and interpretation. An effective wayfinding strategy will ease and enhance the experience of navigation to and through a new (or familiar) environment.

What's Happening?

This initiative builds on recommendations from several key municipal strategies, including the Tourism Strategy (2021) and the Waterfront Access Strategy (2024), both of which highlight the importance of improved signage to enhance the visitor experience and support economic development.

This Wayfinding Strategy will serve as a comprehensive guide for the development and implementation of a coordinated wayfinding signage and navigation system across the Municipality. With a growing population and increasing visitor traffic, the need for a consistent and modern wayfinding system has become essential to improve how people locate key destinations within North Grenville.

This Strategy will also align with other foundational planning documents, such as the 2009 Signage Plan, Transportation Master Plan (2019), Parking Study (2023), and the Economic Development Strategy (2024).

Strategy Objectives

The Municipality of North Grenville Wayfinding Strategy will:

  • Provide a consistent, accessible, and user-friendly system
  • Improve access to key public destinations
  • Enhance the overall visitor experience
  • Increase economic impact
  • Promote active transportation
  • Use creative and innovative wayfinding assets to engage visitors and residents
  • Align with existing and emerging municipal strategies
  • Explore the use of digital enhancements (e.g., QR codes, interactive kiosks)

Takeaways

The findings reveal widespread enthusiasm for a more cohesive, accessible, and character-driven wayfinding system that celebrates North Grenville’s rural charm, improves visitor experience, and strengthens connections between downtown Kemptville, rural hamlets, trails, and parks.

  • Navigation and Visibility: A clear, unified system of directional and gateway signage is essential to improve access and orientation.
  • Technology Integration: Blending digital and traditional wayfinding can enhance information access without excluding non-digital users.
  • Rural Areas and Hamlet Representation: Improved rural signage can foster community pride and promote local tourism by highlighting distinct hamlet identities.
  • Tourism and Economic Development: A clear wayfinding network can drive downtown revitalization, visitor spending, and business visibility.
  • Trails, Parks, and Safety: Strengthened trail and park identification signage will enhance recreation, and accessibility.
  • Community Identity: Signage design should express local materials, landscapes, and culture to strengthen the municipality’s sense of place.
  • Signage Design and Accessibility: A well-regulated, unified signage program will reinforce identity and readability across the municipality.
  • Connectivity and Implementation: Early visible improvements can build momentum and public trust while setting the stage for broader roll-out.

Who's listening

Matt GilmerManager of Economic DevelopmentThis email address is being protected from spambots. You need JavaScript enabled to view it.
613‑258‑9569 ext. 153

Timeline

Wayfinding RFP

June 2025

June 2025

Consultants Awarded

July 2025

Wayfinding Public Survey

September 2025

September 2025

Public Open House

October 29, 2025

Committee Meetings

October - November 2025

October - November 2025

Public Session

March 12, 2026

Presentation of Draft to Council

TBA

TBA

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Accessibility Statement

Municipal Office
285 County Road #44,
PO Box 130
Kemptville, ON K0G 1J0

Hours:
Monday through Friday
8:30 am - 5:00 pm

General Inquiries
613-258-9569

Arena Staff (business hours)
613-258-9569 ext 141 or 175

Arena Staff (evenings/weekends)
613-316-2451 or 613-316-5010

After-hours Emergency Number
613-787-5651

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